How do I thaw and serve the bars to my pet?Updated 2 days ago

Individual food bars are convenient for thawing and serving. We recommend thawing before serving to avoid any chance of your pet attempting to swallow frozen pieces. The bars are best thawed in the refrigerator. However, if you find that it’s feeding time before your furry friend's food has thawed, we recommend placing a sealed bar in a bowl of warm water for a few minutes until thawed.

While we do not recommend microwaving, our plastic wrap is BPA-free and microwave-safe. Frozen bars may be microwaved for a few seconds on the defrost setting, taking care not to overheat. When microwaving, be sure to test the temperature before serving to ensure there is no risk of burning your pet’s mouth. Please know, when microwaved, bars may heat unevenly.

Once thawed, food bars may be stored in the refrigerator for up to 3 days. Thawed bars may be refrozen without affecting the nutrition. Keep in mind refreezing does not reset the clock – if it was thawed in the refrigerator for 2 days, it will be day 3 when you thaw it again, and it should be consumed that day.