Can I edit or cancel my order?Updated 2 days ago

Please reach out to our customer experience team at [email protected] for assistance. Because orders are printed and processed so quickly, we cannot guarantee we can edit or cancel your order once it's been placed. We always do our best to accommodate requests, but please know that, in some cases, it may be too late to make changes. 

If your order has shipped to the wrong address, we recommend using FedEx Delivery Manager® to request a redirect. Please note, My Perfect Pet is not responsible for providing a replacement order or refund if redirecting an order results in additional transit time that affects the quality of the delivery.