We're looking forward to hearing from you!

My Perfect Pet

<h3 id="lost-packages">Lost Packages</h3>At My Perfect Pet, we strive to ensure every order reaches you and your pet in perfect condition. In the event that your order is lost during transit, please reach out to our customer experience team at info@myperfectpetfood.com with your order number and any relevant details. <h3 id="damaged-packages">Damaged Packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer experience team at info@myperfectpetfood.com&#xA0;within 24 hours&#xA0;of receiving the order with your order number, any relevant details,&#xA0;and photos of the damaged items or package. We will review the details provided and, if necessary, arrange for a replacement or issue a refund.

At My Perfect Pet, we strive to ensure every order reaches you and your pet in perfect condition. In the event that your order is lost during transit, please reach out to our customer experience team at info@myperfectpetfood.com with your order numbe

What if my package gets lost or arrives damaged?

Shipping and Delivery

What is your return or exchange policy?

Can I edit or cancel my order?

How can I manage my subscription order?

Order Management

What is your shipping policy?

Do you offer free shipping?

Do you ship internationally or to Hawaii or Alaska?

How will my pet's food delivery stay cold in transit?

How do I track my order?

Is your packaging recyclable?

How many bars are included in each order? Can I customize my order to receive multiple blends?

How do I thaw and serve the bars to my pet?

How do I transition my pet to My Perfect Pet food?

How much should I feed my pet?

When should my dog transition from a puppy blend to an adult blend?

How long can I leave the food out in my pet's bowl?

Feeding and Serving

Are your products formulated by a Certified Nutritionist?

Are your ingredients sourced in the USA?

Are your blends made in the USA?

Are your ingredients sourced from welfare-certified farms that treat food animals humanely?

Are your blends free of meals, by-products, gluten, synthetic amino acids, dyes, added colors or flavors, sugars, fillers, and preservatives?

Are your ingredients organic?

Are your ingredients non-GMO?

Are all of your supplements natural?

Why do you use potatoes in your blends?

Why do you use whole grain brown rice in your blends?

Why do you add salt to your blends?

Do you offer breed specific diets?

Do you offer a senior diet?

Do you offer a diet for weight loss?

Do you have crunchy food to clean teeth?

Do you use bones for calcium?

Can I feed my dog your cat blends (or vice versa)?

Do you use deboned meat?

Are your ingredients human grade?

Do you offer grain-inclusive blends?

How do you prepare your blends?

Which blend is best for my pet?

Are your blends complete and balanced?

What's in your blends?

How does "low phosphorus" food help pets?

How do I make temporary recipes for my dog at home if I run out of food?

Do you have grain-free blends?

Do you add taurine to your blends?

Why are some of your blends "for intermittent or supplemental feeding only"?

Where can I find detailed nutrient profiles or analyses for each blend?

Blends and Ingredients

Do you offer discount codes and samples?

Have any of My Perfect Pet's products ever been recalled?

What are the sources for your claims?

Do you have testimonials from My Perfect Pet customers?

Who is the founder of My Perfect Pet?

Which stores carry My Perfect Pet food?

How does my pet's diet impact their health?

How can I contact My Perfect Pet's customer service team?

Why can't I use my discount code?

How can I become a wholesale customer or retailer?

General Information

Lost Packages

Damaged Packages

What if my package gets lost or arrives damaged?Updated 7 months ago

Lost Packages

Damaged Packages