We offer two shipping methods - standard shipping and overnight shipping. Standard Shipping*. Overnight Shipping*. *For holiday schedules or unexpected changes, check the notice in red at the top of the website for exactly when orders will ship. If t
We offer free standard shipping on all subscription orders which will be automatically applied at checkout.
We'd love to offer My Perfect Pet food to your pet, but unfortunately, at this time, we do not have the capability to ship internationally or to non-contiguous states.
All My Perfect Pet orders ship in cooler boxes that are designed to keep your pet's food cold for up to 72 hours, but as an added precaution, we also include a large ice pack in every delivery. Your pet’s food is frozen at the time it is picked up by
You'll receive a shipping confirmation email with your tracking number as soon as it's on its way. This email will include a tracking number and a link to the tracking page on our carrier's website. Please note, tracking information may not be immedi
At My Perfect Pet, we strive to ensure every order reaches you and your pet in perfect condition. In the event that your order is lost during transit, please reach out to our customer experience team at [email protected] with your order numbe
My Perfect Pet is committed to protecting our environment and being good stewards of earth’s resources. Our cooler boxes may look like styrofoam but they are actually made from 100% recycled materials and are also 100% recyclable – and are much bette
For orders placed directly at myperfectpetfood.com, our individually wrapped bars come packed in a cooler. For a majority of dog blends, each cooler includes 42 individually wrapped, 8 oz bars and for cat blends, each cooler includes 60 individually
Our cooler boxes are designed to keep your pet's food cold, not necessarily to keep it frozen solid. We don't expect that your delivery will always arrive completely frozen (with either 2-day shipping or overnight shipping) as this depends on a lot o