Why can't I use my discount code?Updated 2 months ago

We're sorry you're having trouble applying a discount code to your order! There are a few reasons a discount code may not apply to your order:

• Your order is not a recurring, subscription order: most discount codes are typically only valid on recurring, subscription orders.
• The discount code has expired: expiration dates for our promotional offers are listed in the fine print of the email in which they're provided.
• There is already another discount code applied to your order: we only allow the use of one discount code per order.
• Your order does not meet the minimum requirements: if a discount code applies to orders over a certain dollar amount, we recommend ensuring your subtotal is at least that dollar amount not including shipping charges.

If none of the above apply to your order, please feel free to reach out to our team - we're always happy to help.