General Information
How can I contact My Perfect Pet's customer service team?
If you have any questions or concerns, please feel free to email our customer experience team at [email protected] or select "No, I need more help" to chat with us. We're available Monday-Friday from 9 am-6 pm ET and are always happy to help.
Which stores carry My Perfect Pet food?
Many! You can find My Perfect Pet in a store near you by using our store locator linked here.
What is your satisfaction guarantee?
At Antelope, we stand behind our products and quality controls. If you are not satisfied with an Ark Naturals, Bocce’s Bakery, Diggin’ Your Dog, Every Day Naturals, My Perfect Pet, Poke’s, or Super Snouts product you purchased from one of our websit
How can I become a wholesale customer or retailer?
By contacting our team at [email protected]. Once your application is reviewed (within 2 business days), our team will reach back to you with the next steps.
Why can't I use my discount code?
We're sorry to see that you're having trouble applying a discount code to your order! There are a few reasons a discount code may not apply to your order:. If none of the above apply to your order, please feel free to reach out to our team; we're alw
Who is the founder of My Perfect Pet?
Before founding My Perfect Pet, Karen Neola had a successful 25-year professional corporate career in science, engineering, and R&D. Her love for animals was a fabric of her life and was well known among her friends and associates. Karen's other acti
Have any of My Perfect Pet's products ever been recalled?
No, My Perfect Pet has never had a recall of any kind.
Do you offer samples?
We are not able to send individual samples at this time due to our shipping process, but your local My Perfect Pet retailers may be able to help! We recommend finding a store near you using our locator feature here. In the meantime, we would love for
Do you offer discounts or coupons?
We invite you to join our email list by clicking here for exclusive updates, tips, and 15% off your first subscription order at myperfectpetfood.com. We offer free standard shipping on all subscription orders, too!. For more special offers or frequen
Do you have testimonials from My Perfect Pet customers?
Pets (and their parents) love My Perfect Pet. Click here to read their stories.
What are the sources for your claims?
My Perfect Pet has always provided 'clean labels' to our customers because transparency, sustainability, pet health, and the protection of our environment have always been a fundamental part of our culture. Sources for our claims include:. At My Perf
How does my pet's diet impact their health?
Many health issues can be directly attributed to diet. A complete and balanced diet made with fresh, whole foods, without preservatives, fillers, or processed ingredients, provides the foundation for improved overall pet health. We've listed each hea