General Information

Do you offer samples?

We would love for your furry friend to try My Perfect Pet! To receive a trial pack -

Have any of My Perfect Pet's products ever been recalled?

No - My Perfect Pet has never had a recall of any kind.

What are the sources for your claims?

My Perfect Pet has always provided 'clean labels' to our customers because transparency, sustainability, pet health, and the protection of our environment have always been a fundamental part of our culture. Sources for our claims include:. At My Perf

Do you have testimonials from My Perfect Pet customers?

Pets (and their parents) love My Perfect Pet. Click here to read their stories.

Who is the founder of My Perfect Pet?

Prior to founding My Perfect Pet, Karen Neola had a successful 25 year professional corporate career in science, engineering, and R&D. Her love for animals was a fabric of her life and was well known among her friends and associates. Karen's other ac

Which stores carry My Perfect Pet food?

Find My Perfect Pet in store near you by using our store locator linked here.

How does my pet's diet impact their health?

Many health issues can be directly attributed to diet. A complete and balanced diet made with fresh whole foods, without preservatives, fillers, or processed ingredients, provides the foundation for improved overall pet health. We've listed each heal

How can I contact My Perfect Pet's customer service team?

If you have any questions or concerns, please feel free to email our customer experience team at [email protected] or select "No, I need more help" to chat with us. We're available Monday-Friday from 9 am-6 pm ET and are always happy to help.

Why can't I use my discount code?

We're sorry you're having trouble applying a discount code to your order! There are a few reasons a discount code may not apply to your order:. If none of the above apply to your order, please feel free to reach out to our team - we're always happy t

How can I become a wholesale customer or retailer?

Thank you for your interest in becoming a My Perfect Pet retailer! For more information, please contact our sales team at [email protected].

What is your satisfaction guarantee?

Antelope 60-Day Satisfaction GuaranteeAt Antelope, we stand behind our products and quality controls. If you are not satisfied with an Ark Naturals, Bocce’s Bakery, Diggin’ Your Dog, Every Day Naturals, My Perfect Pet, Poke’s, or Super Snouts produc

Do you offer discounts or coupons?

We invite you to join our email list by clicking here for exclusive updates, tips, and 15% off your first subscription order at myperfectpetfood.com. We offer free standard shipping on all subscription orders, too! For more special offers or frequent